
SERVICE 01
AI agents & internal knowledge search
AI drafts answers and routine paperwork using your own policies, manuals and past documents.
Typical tasks
- Answering internal “where is that document?” questions
- Writing emails or documents that require checking rules and procedures
- Checking applications and other routine internal processes
What changes
- Draft answers shown together with the source documents
- Routine actions run only after an approval step
- Questions no longer depend on one experienced colleague
What your team reviews
Your staff decide whether to use or send an answer and approve any action that needs sign-off.
What we need from you
- Which documents to include and where they live (shared drives, Microsoft 365, etc.)
- Your access-permission rules
- Examples of common questions and tasks



